Privacy policy

Who we are

Echo Core Ltd (registered in England and Wales, company number 15523369, registered office: 50 Radley House, Richardshaw Road, Grangefield Industrial Estate, Pudsey, LS28 6LE) is the controller of personal data collected through this website. Contact: info@t-ec.co.uk.

What we collect

Information you send us by email or telephone: typically your name, company, contact details and the details of your requirement or supplier capability.

Technical data necessary to operate and secure the website, such as IP address in server logs, and — only with your consent — analytics data about how the site is used.

Why we use it and our lawful basis

To respond to enquiries and take steps at your request before entering a contract; to evaluate supplier applications on the basis of our legitimate interest in developing our supply base; to secure the website and prevent spam on the basis of legitimate interest; and to measure site usage on the basis of your consent.

Sharing

We share personal data only with service providers who process it for us (for example website hosting and email delivery: [list providers]) and, where needed to respond to your requirement, with prospective suppliers or logistics partners — limited to what is necessary. We do not sell personal data.

International transfers

Where data is transferred outside the UK or EEA, we use appropriate safeguards such as adequacy regulations or standard contractual clauses. [Confirm transfers and safeguards.]

Retention

Enquiries that do not lead to business are kept for [retention period]. Records relating to transactions are kept as required by law. [Confirm retention schedule.]

Your rights

You have rights of access, rectification, erasure, restriction, objection and data portability, and the right to withdraw consent at any time. You may complain to the UK Information Commissioner's Office or your local EU data protection authority.